Local Authority Lone Worker Solutions

Protect lone workers throughout your Local Authority with our range of powerful, affordable lone worker solutions. Designed to communicate seamlessly with line managers at the touch of a button, Shield is the system of choice not just for Local Authorities, but also utility companies and charities across the UK. We pride ourselves on cutting-edge lone worker technology and  exceptional, personal customer support. Get in touch to find out more and request a demo.

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  • Trusted by UK Utility companies, Charities & Councils

  • User-friendly with personalisation options, employee surveys & consultations as standard

  • Real-time dashboards & alerts for line managers

  • Two-way audio & rapid response technology

  • Real-time GPS tracking

  • Live agent support option

  • Prices from just £0.58 per day

  • Trusted by UK Utility companies, Charities & Councils

  • User-friendly with personalisation options, employee surveys & consultations as standard

  • Real-time dashboards & alerts for line managers

  • Two-way audio & rapid response technology

  • Real-time GPS tracking

  • Live agent support option

  • Prices from just £0.58 per day

How does it work?

Lone workers are essential to the running of a huge range of Local Authority services, from Environmental Health and Waste Management to Trading Standards and Housing Maintenance. Often operating in citizens’ own homes, outside of office hours and in challenging situations, Local Authority lone workers face a very specific set of threats. The Shield system gives Local Authority workers the confidence to carry out their vital work, knowing they’re backed up by a robust safety system and linked at all times to the managers responsible for their safety.

Lone workers are essential to the running of a huge range of Local Authority services, from Environmental Health and Waste Management to Trading Standards and Housing Maintenance. Often operating in citizens’ own homes, outside of office hours and in challenging situations, Local Authority lone workers face a very specific set of threats. The Shield system gives Local Authority workers the confidence to carry out their vital work, knowing they’re backed up by a robust safety system and linked at all times to the managers responsible for their safety.

The Shield Local Authority solution works seamlessly with any existing landline, mobile phone network and operating system – meaning there’s no disruption to your existing communication systems and set-up is quick and easy. The system can support lone workers across an entire Local Authority, providing peace of mind for all employees out in the field and the line managers responsible for their safety back at the office.

Lone workers logon using their secure ID and PIN, and schedule safety check-ins at times that suit their working requirements. If they feel under threat at any time, they can trigger an alert discreetly and easily by pressing a button on their Fob or with a few key strikes on a mobile phone.

Shield Lone Worker automatically calls at the appointed time to check on their safety and, if a call goes answered or an alert be triggered, the system contacts a pre-agreed cascade of contacts, alerting them to the situation. When used in conjunction with the smartphone web app or fob, lone workers’ locations can be quickly identified using GPS.

Back at the office, line managers access real-time information through the powerful Shield Administration Portal. Managers can monitor the location and activity of all their Lone Workers, respond to alerts, generate reports, schedule training and update other team members, 24 hours a day/ 365 days a year.

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